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Web Resources for Transition:

Web links accumulated with relevant content

Objectives Managment:

Three Strategies for aligning quality policies, objectives and processes: http://www.qualitydigest.com/june02/html/threestrat.html

Using Quality Objectives to Drive Strategic Performance Improvement http://www.qualitydigest.com/nov00/html/objectives.html

Customer Satisfaction:

Customer Satisfaction: The Elusive Quarry http://www.qualitydigest.com/nov01/html/customer.html

Mangement Responsibility

ISO 9001:2000 Redefining Management Responsibility http://www.qualitydigest.com/mar00/html/iso2k.html

Transition

Ten Tips for Moving to ISO 9001:2000 http://www.qualitydigest.com/april02/html/iso9000.html

Transition Planning for ISO 9001:2000 http://www.qualitydigest.com/mar01/html/iso9000-2000.html

General

ISO 9001 2000 Translated into Plain English

http://praxiom.com/iso-9001.htm

Inhale, Exhale,Transition Don't panic:There's still time to upgrade your QMS to ISO 9001:2000 and see an ROI. by Denise Robitaille http://www.qualitydigest.com/currentmag/articles/02_article.shtml

Breaking Down the Walls Although it saves money and promotes flexibility, process orientation means losing those cherished, autonomous departments. by Craig Cochran http://www.qualitydigest.com/currentmag/articles/05_article.shtml

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Revision r1.2 - 20 May 2003 - 18:35 GMT - DarrylVanDorp

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